Washing your unit.
Wash according to wear and product build-up—typically every 2–3 weeks or after around 6–8 wears. Adjust the routine to your unit's care instructions.
Prepare & detangleBefore washing, gently work through tangles from the ends upwards towards the roots. Use a brush or comb suited to your texture. For curly units, avoid forceful dry brushing; loosen tangles gently and complete detangling with conditioner.
Lukewarm waterSaturate the hair with lukewarm water, moving downwards in the direction of the strands. Avoid hot water and keep the hair aligned to reduce tangling.
Sulfate-free shampooUse a small, roughly quarter-sized amount of sulfate-free, colour-safe shampoo. Smooth it gently down the hair shaft and rinse thoroughly.
Keep it gentle: Never scrub, twist or bunch the hair together—this can cause matting.